Customised Pathways

empowering agility, empathy & impact


 EQ Mastery: Elevating Leadership Through Emotional Intelligence

harnessing emotions, empowering leadership

Course Description

This three-day training, paired with a full day of immersive coaching on the third day, is designed to transform your leadership capabilities through the power of emotional intelligence. Participants will delve into advanced mindset techniques for understanding and managing emotions, fostering stronger connections, and driving impactful leadership. By mastering emotional intelligence, you'll develop the skills to navigate complex interpersonal dynamics, inspire your team, and lead with empathy and confidence. This program is ideal for leaders, managers, and professionals committed to enhancing their influence and creating a positive, productive work environment. Join us for an empowering experience that will elevate your leadership and harness the full potential of emotional intelligence for lasting success.


Learning Outcomes

  • 1. Prioritise self-awareness and emotional regulation for impactful leadership.
2. Prescribe advanced skills in managing team dynamics and fostering meaningful relationships.
3. Propose EQ principles in real-world scenarios to achieve leadership excellence.

Target Audience

  • >    Emerging and Established Leaders
    >    Team Managers and Supervisors
    >    HR Professionals
    >    Anyone Aspiring to Enhance Their Leadership Skills


Course Prerequisite

Intended for individuals with a readiness to enhance leadership effectiveness, whether emerging or established, and a commitment to personal and professional growth in leadership roles


Logo_Proctor Gallagher Consultant (light background)
 Delivered by Proctor Gallagher Institute (PGI) Certified Consultant

Topics for This Course

  • Introduction to the five components of EQ: self-awareness, self-regulation, motivation, empathy, and social skills.

  • Techniques for enhancing self-awareness and recognizing emotional triggers.

  • Strategies for controlling impulses, managing stress, and maintaining composure.

  • Understanding the concept of emotional agility and its importance in leadership.

  • Developing empathy to better understand team members' perspectives and needs.

  • Strategies for effective communication, conflict resolution, and team building.

  • Using emotional intelligence to make more informed, balanced decisions.

  • Creating a supportive organizational environment that prioritizes emotional well-being.



  1.  Product Development 
  2. Manufacturing 
  3. Financial Services 
  4. Healthcare 
  5. Consulting 
  6. Retail 
  7. Government 
  8. Non-Profit Organisations
  9. Marketing, Sales and Advertising 
  10. Education 
  11. Telecommunications 
  12. Construction
  13. Software Development
  14. Information Technology